Ray, N., Patra, N., Sharma, S., Ghosh, D., Bose, I. and Kler, R. (2025), "Empowering Women: Challenges, Progress", Ghosal, I., Gupta, S., Rana, S. and Saha, D. (Ed.) Indigenous Empowerment through Human-Machine Interactions, Emerald Publishing Limited, Leeds, pp. 19-33. https://doi.org/10.1108/978-1-83608-068-820251002
Ghosh, D., Banerjee, A., Ray, N. (2025). Resilient pivot strategy to continue business under pandemic and beyond. In Leveraging Human Capital in Entrepreneurial Strategies (pp. 217–240). IGI Global. doi:10.4018/979-8-3693-6006-4.ch008
Ray, N., Ghosh, D., Majumder, T. (2025). Sustainable business development models of rural handicraft: A study on pattachitra. In Contemporary Business Practices and Sustainable Strategic Growth (pp. 201–215). Bentham Science. doi:10.2174/9789815322071125010014
Ghosh, D., Banerjee, A. (2024). Embracing Digital Transformation: Business Strategies of MSMEs in India’s Payment and Settlement Systems. Business Strategies in India: Emerging Issues and Prospects, Chapter 5, pp. 95-112
Banerjee, A., Ghosh, D., Ray, N., Majumder, T., Roy, M., & Roy, N. C. (2024, March 22). Pivot in early stage startups: Key factors and it’s impact. 2024 International Conference on Trends in Quantum Computing and Emerging Business Technologies, 63, 1–9. Presented at the 2024 International Conference on Trends in Quantum Computing and Emerging Business Technologies (TQCEBT), Pune, India. doi:10.1109/tqcebt59414.2024.10545100
Ghosh, D., Ray, N. (2017). Evaluation of customer satisfaction by service dominant logic for banking sector: an indicative study based on HDFC bank. The IUP Journal of Management Research, Vol. XVI, No. 4, October 2017, pp. 34-47, Available at SSRN: https://ssrn.com/abstract=3218282
Ray, N., Ghosh, D. (2017). Online banking service: A boon or bane? Asian Journal of Research in Banking and Finance, 7(5), 179. doi:10.5958/2249-7323.2017.00039.6
Ghosh, D. (2017). Employability enhancement and the role of soft skills training. In Business Infrastructure for Sustainability in Developing Economies (pp. 264–271). IGI Global. doi:10.4018/978-1-5225-2041-2.ch014
Ray, N., Ghosh, D. (2014): “Internet Service Quality (I-SQ) Dimensions and their Impact on Consumer Satisfaction: Case from Banking Industry, Asian Journal of Research In Banking and Finance,4(8), 212-221
Ghosh, D. (2011, June). Management of non-performing assets in public sector banks: Evidence from India. In International Conference on Management (ICM 2011) Proceeding (No. 2011-057-173). Conference Master Resources.
Banerjee, A., Ghosh, D. (2024). Influencer Marketing in India: A Study on the Current Trends, Strategies, and Future Scope. Business Strategies in India: Emerging Issues and Prospects, Chapter 3, pp. 51-79
PATENTS & COPYRIGHTS
“Direct Selling Business Model Innovation in Women Entrepreneurship”. Registration No. L-152325/2024, Dated: 07/08/2024, Diary No. 20433/2024-CO/L, Date of Application: 23/06/2024
Office of the Registrar of Copyrights, India.
“Rural Handicraft Business Models" Registration No. L-152709/2024, Dated: 21/08/2024,
Diary No. 19774/2024-CO/L, Date of Application: 16/06/2024
Office of the Registrar of Copyrights, India.
“The Digital Dilemma: Is Online Banking a Boon or Bane?” Registration No. L-161788/2025, Dated:
28/02/2025, Diary No. 75667/2024-CO/L, Date of Application: 15/11/2024
Office of the Registrar of Copyrights, India.